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| Shipping & Returns |
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Shipping Policy
Most products on this web site are shipped using Canada Post/ USPS oversized
lettermail .
This offers our customers more affordable shipping costs with fast service.
>All products are shipped within 48 hours of your
payment clearing
Returns Policy:
At Custom Nature Photography our policy is “We Will Make It Right”
Our company offers only the finest products available and we make every effort
to provide accurate descriptions, reliable shipping and exceptional customer
service.
If you should experience a problem, question or concern, please contact us.
If for any reason the item you purchased is not as advertised please contact us
within 10 days. All products carry a 30 day return policy.
Defective Products:
· All defective items must be reported within 10 days or pickup.
· Defective items will be replaced (if possible)
· If a replacement is not in stock, we will either refund you or we can order
it in for you (your choice).
Non-Defective Products:
We offer a 30 day "no questions asked" refund
from the recieve date on all products we sell.
Notes: IMPORTANT: All returns must go through our RA process. If you have
any questions about our refund policies, please send us an email and we would be
happy to help.
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